🌟Our vision & core values: together we make the difference

Dear colleagues,

In recent years, we have experienced a lot together: the opening of our new hotel, the challenges of Covid-19, and building an entirely new team with colleagues from the Netherlands and abroad. Thanks to your dedication and energy, we have grown into the beautiful hotel we are now. We can be proud of that!

But a hotel is more than a building. It's about who we are and where we want to go. That is why we have clarified our vision and core values. They provide direction, support, and energy in our daily work.

✨Our vision

Van der Valk Hotel Venlo is "a gift to stay"– for our guests and for ourselves as employees.
We achieve that by:

• being a driven and skilled team,

• offering excellent hospitality,

• creating a tailored stay,

• naturally working sustainably,

• always being the pioneers in what we do.

🌿Our core values

This is our DNA – this is what we stand for:

1. We make everyone an ambassador
   → Together we ensure that guests and colleagues talk about us with a smile.

2. We are owners of our work
   → Seeing = doing. Small things make a big difference.

3. We give personal attention
   → For guests and colleagues. Genuine interest counts.

4. We embrace sustainability
   → Smartly dealing with waste, food, energy, and each other.

5. We keep raising the bar
   → Keep learning, improving, and helping each other.

🚀What does this mean for you?

Core values return daily on our workplace: in conversations with your supervisor, during shift kick-offs, via posters, games, and training courses in the Valk Academy. This is how we make our vision concrete together.

Together, we are taking the next step. Because only together can we make Van der Valk Hotel Venlo a truly wonderful place to stay.

The core values shape the company: they are the values we stand for.